Lead Follow-Up Speed
Your competitor responds in 4 hours. Lumen responds in 3 seconds.
Speed to lead is the #1 driver of conversion. See the full automated sequence — and how it compares to manual follow-up.
Select lead source
Lumen response sequence
0 sec
Lead received 🌐
Lumen detects the new lead from Website Form.
3 sec
SMS sent automatically 💬
Hi {Name}! Thanks for reaching out. We received your request and someone will follow up shortly — is there anything specific we should know?
10 sec
Email follow-up sent ✉️
Subject: We got your request!
Hi {Name},
Thank you for filling out our contact form. We've reviewed your inquiry and a team member is following up within the hour.
1 hr
Gentle reminder ⏰
Just a friendly check-in — we'd love to connect. Reply to this text anytime.
24 hr
Final follow-up 🎯
Automated final touchpoint before the lead goes cold.
Speed to lead comparison
| Method | First response | Result |
|---|---|---|
| Manual | 4–24 hours | Lead goes cold |
| Lumen | 3 seconds | Lead engaged |
Manual
24 hrs
Lumen
3 sec
Why speed matters
78%
of customers go with the first business that responds
100×
more likely to convert when contacted within 5 minutes
5
automated follow-up steps — zero manual effort required
Stop leaving leads on read.
Lumen follows up in 3 seconds, every time — no missed leads, no manual chasing.