Managed hosting and support for your Lumen website.
Once your site is live, it needs to stay fast, secure, and online. Lumen offers managed hosting built around the sites we develop — SSL, deployments, monitoring, and maintenance handled by the same people who built it, so you can run your business instead of your server.
Managed hosting designed for performance and reliability. Monitoring, backups, and support are based on the selected plan.
What managed hosting covers.
Hosting keeps the site you invested in performing the way it did on launch day. Exact inclusions depend on your plan.
Managed hosting environment
A fast, modern hosting setup configured and maintained for you — no control panels or server wrangling on your side.
SSL setup & renewal
HTTPS configured correctly and certificates kept current, so your site stays secure and trusted in the browser.
Deployment management
Updates and new releases are deployed and verified for you, so changes go live cleanly.
Uptime & performance monitoring
Your site is monitored so issues are caught and addressed based on your plan — not discovered by a customer.
Backupsplan-based
Backup and recovery options based on your hosting package, so there’s a path back if something goes wrong.
Security & dependency maintenanceplan-based
Dependencies and security patches kept up to date based on your plan to reduce risk over time.
Performance optimization
Ongoing tuning to keep pages loading fast as your site and traffic grow.
Technical supportplan-based
A direct line for hosting and technical questions, with response expectations set by your plan.
Domain & DNS assistanceplan-based
Help pointing your domain, configuring records, and keeping DNS and SSL aligned.
Analytics & Search Console continuity
Your analytics and Search Console setup stay intact across deployments so measurement isn’t lost.
Where hosting ends — and other services begin.
Hosting keeps your site running. It doesn’t automatically include redesigns, new content, SEO campaigns, or automation work — those are separate so you only pay for what you actually need.
Hosting
Keeps your site online, secure, and fast — environment, SSL, deployments, and monitoring.
Website maintenance →
Dependency updates, fixes, and small adjustments, available as a maintenance plan.
Content updates →
New copy, images, and pages. Quoted as needed or bundled into a maintenance plan.
SEO retainers →
Ongoing local SEO, content, and authority work to grow rankings over time.
Automation support →
Support for missed-call follow-up, lead routing, and CRM workflows.
You own your website — hosting just keeps it running.
Managed hosting is a convenience, not a lock-in. You retain ownership of your content, your domain, and the approved deliverables we build for you, subject to applicable third-party licenses.
- Your domain stays registered to you
- Hand-coded site, not locked inside a proprietary builder
- Clear migration help if you ever move to another host
- Analytics and Search Console access remain yours
Hosting & support questions.
What’s included in managed hosting?
A managed hosting environment, SSL setup and renewal, deployment management, and uptime and performance monitoring. Backups, security and dependency maintenance, performance work, and technical support are included based on your selected plan.
Is hosting required to work with Lumen?
No. You own your code, content, and domain and can host wherever you like. Managed hosting is offered because it keeps performance, SSL, deployments, and monitoring handled by the same team that built your site.
Does hosting include website changes or new content?
Hosting keeps your site online, secure, and fast. Content updates, design changes, new pages, SEO campaigns, and automation work are separate services — quoted as needed or covered by a maintenance plan.
Do you guarantee 100% uptime?
No honest provider can promise 100% uptime. We run on reliable infrastructure with monitoring and respond to issues based on your plan. Specific availability and response expectations are set in writing for your package.
What happens to my site if I leave?
You retain ownership of your content, domain, and approved deliverables, subject to applicable third-party licenses. If you move on, we help you migrate to another host or hand off what you own.
Do you help with domains and DNS?
Yes. Domain and DNS assistance — pointing your domain, configuring records, and managing SSL — is available depending on your setup and selected plan.
Want your site hosted and looked after?
Tell us about your website and we’ll walk you through hosting and support options that fit how you run your business.